Privacy Policy

This Privacy Policy applies to Ping.

Ping is a mobile game. The app does not require you to create an account, register, or provide your name, email address, phone number, contacts, photos, messages, or precise location.

Who we are

Ping is provided by:

Name: David Luckett
Address: Unit 168704, PO Box 7169, Poole, BH15 9EL
Email: support@looplab.games

For privacy questions, contact us at the email address above.

Information we collect directly

We do not directly collect, store, or operate our own database of personal information from users of the app.

We do not directly collect:

Your name
Your email address
Your phone number
Your contacts
Your photos
Your messages
Your precise location
Account login details

Advertising

Ping uses Google AdMob to display adverts.

Google AdMob and its partners may collect and process data from your device in order to provide adverts, measure advert performance, prevent fraud and abuse, and comply with legal obligations. This may include information such as device identifiers, advertising identifiers, IP address, app interaction data, diagnostic data, crash data, performance data, approximate location, and information about adverts shown or interacted with.

Google's information about how it uses data from apps that use its services is available here: https://policies.google.com/technologies/partner-sites

Where required by law, including in the United Kingdom, European Economic Area and Switzerland, the app may ask for your consent before showing personalised adverts or using certain advertising technologies. If you do not give consent, the app may show non-personalised adverts instead.

You may also be able to manage advertising choices through your device settings.

Managing ad consent

Where available, you can manage your advertising consent choices from within the app using the privacy or consent option in the app's settings.

In-app purchases

Ping may offer an in-app purchase to remove adverts.

In-app purchases are processed by Apple through the App Store. We do not receive or store your payment card details.

Apple's privacy policy is available here: https://www.apple.com/legal/privacy/

Apple services

When you download the app, make an in-app purchase, restore a purchase, or use App Store services, Apple may process data in accordance with Apple's own privacy policy and App Store terms.

Children's privacy

Ping is not specifically directed at children under 13.

We do not knowingly collect personal information directly from children. However, the app uses Google AdMob for advertising, and Google may process data as described in its own policies. Where legally required, consent options may be shown before certain adverts are displayed.

Data sharing

We do not sell personal information.

We do not directly share personal information with third parties, because we do not directly collect or store personal information ourselves.

The app does use third-party services, including Google AdMob and Apple App Store services, which may process data according to their own privacy policies.

Data retention

We do not directly store personal information on our own servers.

Data processed by Google AdMob or Apple is retained according to their own policies and legal obligations.

Your rights

Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, restrict, object to processing, or withdraw consent where processing is based on consent.

Because we do not directly store personal information ourselves, we may not hold data that we can access, change, or delete. However, you can contact us at support@looplab.games with privacy questions or requests.

You can also manage app permissions and advertising settings through your device settings.

If you are in the United Kingdom, you can contact the Information Commissioner's Office: https://ico.org.uk

If you are in the European Economic Area, you may contact your local data protection authority: https://edpb.europa.eu/about-edpb/members_en

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be made available at this page, with the effective date shown above.

Contact

For privacy questions, contact: support@looplab.games